Hotel Alexandra Barcelona

The Dreaded Solo Macaron: Awful service and a double charge of the entire bill they refused to even respond to- avoid, avoid, avoid.

Hotel Alexandra Barcelona was selected by my work for a few days of meetings. The location was great, central to Gaudi architecture and some serious shopping. My room was on the top floor and was GORGEOUS, though I heard other colleagues say that theirs were less than charming. Would I stay here again? No. The service was terrible! I emailed them in advance of the meeting with zero response. Hailed cabs via the concierge with no luck. Received no answer on in-room dining on multiple attempts, probably because our CEO was waiting 90 minutes for a sandwich. All little things, but the piece de la resistance was the duplicate charge they insisted upon check-out. After following-up four times with zero response, I decided to just dispute it with American Express.

Let’s focus on more positive things, like how lovely the room was in terms of design. A long, moody hallway led to my room.

I was obsessed with the juxtaposition of classic ceiling, simple furnishings, and artisan floor.

There was tons of western light which made for a toasty afternoon. How great would this be as an apartment.

Mod furnishings and smart, simple accents were a smart solution.

My room had a Nespresso corner (thank goodness) though my colleagues’ did not. The fridge was not turned on, so pretty unhelpful for water or cava.

The bathroom was basic, but chic in its simplicity.

My friend and I found this gorgeous pool terrace near our meeting room and worked out here two evenings in a row. The perfect spot for a glass of wine after a long day.

Charming spot. Just don’t look for service amoung the foliage.

The hotel really was lovely. It’s a shame that the service was so poor. Hopefully, the management can reevaluate and keep a return clientele.


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